FAQs About Our Consultation Process

As professional window contractors, we take consultations with our customers seriously. In this post, Renewal by Andersen® of San Francisco answers some of the most frequently asked questions about our consultation process.

Do You Follow COVID-19 Protocols?

Yes, we follow the U.S. Centers for Disease Control and Prevention (CDC) guidelines for businesses in order to monitor and reduce the effects of COVID-19. In areas where in-person consultations and window replacement activities are permitted, we take the necessary precautions. You may also take advantage of our virtual appointments. Refer to this link for more information on how we keep you and our people safe during this pandemic.

Is the Consultation Free?

Yes. The first step you will take when you decide to work with us as your window contractor is to schedule a free, no-obligation consultation with our certified window professionals.

Do I Need the Consultation?

Definitely. There is no home like yours, and we custom craft each window that we install on every home. We don’t believe that there is a one-size-fits-all approach to window replacement. That’s why we only work with homeowners who are willing to consult with us about their project. Again, this consultation is free.

What Is This ID Number on My Renewal by Andersen® Windows?

Every window we manufacture has a specific and unique ID number on it. If you ever have any concerns about a particular window, dial the toll-free number also found on the window, and our representative will know exactly which window you’re talking about when you tell them the ID number. Like our windows, our service is personalized.

Who Will I Be Speaking With During My Window Replacement Project?

We try to make the entire experience easy by limiting the number of people you’ll have to contact.

• Our design consultant will assess, make some measurements, talk to you about the process, give you a demonstration and discuss some solutions, and, of course, get into details about the price.

• A project technician will visit to reassess your window openings and redo the measurements just for accuracy.

• Our professional installers will remove your old windows, prep the openings and install your new Renewal by Andersen windows. They will clean up and then walk you through the experience of your newly installed windows.

• You can talk to our service technicians or our customer care representatives if you experience any issues or if you have questions after your windows are installed.

Renewal by Andersen of San Francisco can answer more questions about your window replacement needs. We are one of the most trusted window companies in the U.S. Call us today at (866) 609-5033, or request your estimate here. We look forward to working with you in San Francisco.